Delete your account
Your Grid Clash "account" is your online profile: the name you chose for online play and your online progress. You can delete it in the game, or ask us to.
In the game (immediate)
- Open Grid Clash on the device you play online with.
- Go to Settings.
- Choose Delete online profile, and press it again to confirm.
The deletion happens on our server at once.
By email
If you can't open the game, write to dotan19586@gmail.com with the subject "Delete my Grid Clash profile", your online name, and roughly when you last played. We may ask a question to make sure the profile is yours, and we delete it within 30 days.
What is deleted
- Your online name
- The fingerprint of your device key
- Your online progress: XP, level, unlocks, chosen ship and trail, rating and league
What is kept
- Anonymous match records (when a match ended, how many people and bots played, how long it lasted). They never contained your name or key.
- Progress from matches against bots, which lives only on your device. Erase it with Settings → Reset progress, or by uninstalling the app.
After deleting, you can still play. Going online again creates a new, empty profile.